CONNECT – enabling YOUR organisations managed services.

No.1 business priority - lowering CAPEX and OPEX costs with Imtech’s solutions.

Unique network management tools, from end-to-end provisioning through to security.

Real-life lab simulations and ‘hands-on’ demos at Imtech’s V3 training facilities.

Guidelines and Policies

If you have a support contract in place you can contact Imtech Telecom Global’s 24/7 technical support desk using any of the methods listed below:-

Email:             support@imtechtelecom.com
Telephone:     +46 (0) 8522 00 394
Fax:                 +46 (0) 29 36 56
Web portal:    http://support.imtechtelecom.com

When you raise a case please include as much information about the issue as possible, including make/model, chassis serial number (if applicable) and any outputs to assist with explaining the issue.

Please download the below Imtech Telecom Support User Guide for full guidelines on the support procedures and processes.

Juniper Networks ITS User Guide
Turin Networks ITS User Guide